Terms and Conditions

Welcome to On The Scene Clo. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General

These terms and conditions apply to all users of this site. We reserve the right to update or change these terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new terms.

2. Products

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change at any time without notice.

3. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be received in full before your order is dispatched.

4. Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by third-party couriers or customs processes. Please see our Shipping Policy for full details.

5. Returns & Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order for a refund. Items must be returned in their original condition and packaging. Refunds will be processed once the returned item has been received and inspected. Your statutory rights under the Consumer Contracts Regulations 2013 are not affected.

6. Intellectual Property

All content on this website, including images, text, and logos, is the property of On The Scene Clo and may not be reproduced without our written permission.

7. Limitation of Liability

On The Scene Clo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions about these terms, please contact us at info@onthesceneclo.co.uk.